fieldlogic

fieldlogic

a software platform that manages your remote workforce and tracks their daily tasks.

fieldlogic offers a wide range of tools that field-based staff can use to access workflows, routes, tasks, and other information provided by the office-based team.

fieldlogic is compatible with all major mobile operating systems, fully scalable, and integrates seamlessly with our back-office platform, officelogic. it allows customers to digitise their paper-based processes, reducing the administrative burden on both field and office-based staff, improving efficiency, and reducing errors.


Android

Apple

Windows
Get it on Google Play

It provides a single interface accessed via a handheld mobile device through which they can:

access their workflow

access their routes

record progress and assets

capture customer signatures

view support documents

workflows

field-based workers use their handheld mobile devices to access their workflows and log their hours, location, and progress throughout the day. This provides the back-office team with up–to–the–minute data on their progress and the status of the daily schedule.

routes

routes planned by officelogic users are automatically sent to the field worker’s mobile device. Routes can be viewed and, depending on configuration, can be edited by drivers or office staff to account for last-minute alterations such as an urgent job.

recording progress and assets

field-based staff can use their workflow, barcode scanning, or rfid to record arrival at a location and the assets they are collecting and delivering. The data is timestamped and recorded automatically so it is instantly visible to office-based staff using officelogic.

customer signatures

consignments can be digitally signed at the point of delivery, removing the need for paper-based records.

support documents

fieldlogic allows users to upload supporting documents such as ‘how to’ instructions or videos and toobox talks to the system for easy access in the field, reducing the need for support tickets and minimising errors.

documents can be stored and viewed at a company, contract, site and job level.

reporting and analytics

analyse data via integrated reporting and utilise dashboards and wallboards for live performance status.

case management

record and track full customer journeys including complaints, issues and enquiries.