integrations

flexible software which integrates with 3rd party providers to create an all-in-one solution

alternative logic seamlessly integrates with a range of 3rd party providers and our team of experienced developers can create an integration with 3rd party provider who is able to support API development.

integrations include …

Salesforce integration
Intact IQ integration
Oracle Utilities integration
IBM WebSphere MQ integration
Trimble Maps integration
Rest API Integration
infor
Microsoft Azure
Quartix

reporting and analytics

analyse data via integrated reporting and utilise dashboards and wallboards for live performance status.

case management

record and track full customer journeys including complaints, issues and enquiries.