Standard Terms and Conditions
1. definitions
In this Policy, the following terms shall have the following meanings:
1.1 “Company” refers to Alternative Logic Limited a limited company registered in England under company number 04300560, whose registered address is 33 Chester Road West Queensferry, CH5 1SA and whose main trading address is Dragon Hall Barn, Dragon Hall, Whitchurch Road, Tattenhall, Chester, CH3 9DU.
1.2 “Customer” refers to any individual or entity purchasing software licenses directly from the Company.
1.3 “Reseller” refers to any individual, entity or licensed partner authorised by the Company to sell software licenses on its behalf.
1.4 “SaaS” refers to Software as a Service provided by the Company.
2. general terms
2.1 These terms and conditions govern the provision of SaaS by the Company to Customers and Resellers.
2.2 By purchasing SaaS, the Customer or Reseller agrees to be bound by these terms and conditions.
2.3 Any terms or conditions proposed by the Customer or Reseller that conflict with these terms and conditions shall be void unless expressly agreed to in writing by the Company.
3. quotations and pricing
3.1 Quotations provided by the Company are valid for a period of two (2) months from the date of issuance unless otherwise specified in writing.
3.2 All prices quoted by the Company are exclusive of VAT or any other applicable taxes unless stated otherwise.
3.3 The Company reserves the right to adjust prices at any time with one month’s notice to the Customer or Reseller, except in cases where the Customer has a long-term contract. For customers with long-term contracts, pricing adjustments will only be applicable upon contract renewal or as otherwise specified in the contract terms.
4. orders and payment
4.1 Orders for SaaS may be placed directly through the Company’s website or through authorized Resellers.
4.2 Payment terms shall be monthly and invoiced in arrears, reflecting the last month’s usage, unless it is an annual license, which is payable in advance at the start of the contract term, unless otherwise stated in the contract terms.
4.3 The Company reserves the right to suspend access to SaaS in the event of non-payment by the Customer or Reseller. Access will be suspended if any payment remains outstanding for more than 60 days without prior written consent from the Company. Additionally, in the event of continued non-payment, the Company reserves the right to close the account, recover any losses applicable by law from any contract in place, and delete all data associated with the SaaS after 120 days of outstanding payment.
5. hosting and domains
The Company will host the SaaS on its servers and provide access to the Customer’s or Reseller’s domain as specified by them. Charges may apply for hosting services, as outlined in the pricing agreement or contract terms. Each new customer will be assigned a three-digit domain name ending in altlogic.com, which remains the property of the Company and is provided solely for the duration of the service.
6. intellectual property rights
6.1 All intellectual property rights in the SaaS, including but not limited to copyrights and trademarks, are owned by the Company.
6.2 The Customer or Reseller shall not modify, reverse engineer, or attempt to extract the source code of the SaaS. Additionally, any domain names assigned by the Company for the duration of the service, such as those ending in altlogic.com, remain the property of the Company and are provided solely for use with the service.
7. limitation of liability
7.1 Unless otherwise specified in writing, the Company shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use the SaaS.
7.2 The total liability of the Company for any claims arising under these terms and conditions shall not exceed the total amount paid by the Customer or Reseller for the SaaS in the preceding twelve (12) months.
8. governing law and jurisdiction
8.1 These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales.
8.2 Any disputes arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. amendments
9.1 The Company reserves the right to amend these terms and conditions at any time with one month’s notice to the Customer or Reseller.
9.2 Any amendments to these terms and conditions shall be effective upon posting on the Company’s website.
10. contacting us
10.1 If you have any questions about standard terms and conditions, please contact us at Dragon Hall Barn, Dragon Hall, Whitchurch Road, Chester, CH3 9DU.