the back-office software which integrates seamlessly with fieldlogic, the mobile workforce management solution.
officelogic is a fully scalable solution that integrates seamlessly with our remote workforce platform, fieldlogic. It digitises paper-based processes, reducing the administrative burden on field and office-based staff, improving efficiency and reducing errors.
officelogic offers a wide range of tools that provides an accurate, secure information portal consisting of current and historic information about your business. It provides a single interface through which your office-based staff can:
access detailed reports and analytics
manage cases and support tickets
mobile workforce management
officelogic allows you to manage and track every aspect of your remote workforce efficiently. Providing data capture in real time, the flexible and scalable platforms effectively helps streamline your working processes, incorporating considerable time and cost savings.
stock and asset tracking
the fully configurable stock and asset tracking functionality allows users to track goods and consignments in and out, providing real time oversight of stock locations and consumption along with a time stamped audit trail of stock movements.
route planning and optimisation
our route planning and optimisation modules are flexible and fully customisable. Whether you plan single tasks or group them, our scheduling tools can help you to plan the most efficient routes and ensure compliance with kpi’s and sla’s.
reporting and analytics
officelogic allows users to create dashboards and reports using real-time data and the drill-down functionality provides easy access to detailed information. wallboards in your office offer a real-time snapshot of performance.
workflow automation and integration
officelogic has been built to enable the creation of bespoke workflows for our customers and allows multiple variants of workflows to be created using a visual, drag and drop process.
the case management module allows users to open, update and close support tickets so that you can easily manage issues and ensure your customers and workforce are serviced and supported to the best of your team’s ability.
effortlessly manage your workforce, wherever they are.
track goods, assets and stock consumption using the latest technologies including RFID.
optimise routes and track journey costs while keeping your operation and customers up to date.
analyse data via integrated reporting and utilise dashboards and wallboards for live performance status.
built to align your business' processes and workflows with best practice while integrating seamlessly with your existing systems.
record and track full customer journeys including complaints, issues and enquiries.